Whilst we hope that you will love every purchase, if you are not completely satisfied with your goods we will happily offer you a full refund or free exchange.
You are entitled to a refund or an exchange within 14 days of receiving your purchase, in order to do so, you must contact Hewetts at info@hewettsofmarlow.co.uk or on +44(0)1628 483334 to obtain a returns reference number.
You then need to return your item(s) within a further 14 days in a perfect, resalable condition with all labels and tags attached.
We will then process your return upon receipt of the item, we recommend using a recorded postal service as the item remains your responsibility until we have received it.
You can also return your item in person at our store.
